Warranty and Returns

Warranty and returns

The products have a 2 year warranty against manufacturing defects.

Right of withdrawal

You have the right to withdraw from this contract within 14 calendar days without justification.

The withdrawal period will expire on the 14 calendar days of the day that you or a third party appointed by you, other than the carrier, acquired the material possession of the last of those goods.

To exercise the right of withdrawal, you must notify Amaya Sport S.L. , Pollono Industrial Talluntxe, Calle A, Naves 16 to 20, 31110, Noain (Navarra, Spain), info@ritmica-amaya.com, +34 948 112 836, your decision to withdraw from the contract through an unequivocal statement (for example, A letter sent by post, fax or email). You may use the form of withdrawal form below, although its use is not mandatory.

In order to comply with the withdrawal period, it is sufficient that the communication concerning the exercise by him of this right be sent before the corresponding term expires.

Consequences of withdrawal

In case of withdrawal on your part, we will refund all payments received from you, excluding delivery costs (with the exception of the additional costs resulting from the choice of a delivery method different from the less expensive mode of delivery We offer) without undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to desist from this contract. We will proceed to make such refund using the same payment method used by you for the initial transaction, unless you have expressly provided otherwise; In any case, will not incur any expenses as a result of the refund. We may retain the refund until you have received the goods, or until you have submitted proof of the return thereof, depending on which condition is met first.

You must return or deliver the goods directly to us or to Amaya Sport S.L. , Industrial Estate Talluntxe, Calle A, Naves 16 to 20, 31110, Noain (Navarra, Spain), without undue delay and, in any case, no later than 14 calendar days from the date on which we Communicate its decision to withdraw from the contract. The deadline will be deemed to have been fulfilled if the goods are returned before the deadline has expired. You must assume the direct cost of returning the goods. You will only be responsible for the decrease in value of the goods resulting from manipulation other than that necessary to establish the nature, characteristics and operation of the goods.

Model withdrawal form:

  • To the attention of Amaya Sport S.L. , Talluntxe Industrial Estate, Calle A, Naves 16 to 20, 31110, Noain (Navarra, Spain), info@ritmica-amaya.com, +34 948 112 836:
  • I hereby inform you (*) that I give up my / we give up our (*) contract of sale of the following good / service of the following service (*)
  • Ordered at/received at (*)
  • Name of consumer and user or of consumers and users
  • Domicile of the consumer and user or of consumers and users
  • Signature of consumer and user or consumers and users (only if this form is presented in paper form) "
  • Date

(*) Delete where not applicable.

Return of defective products

The buyer will be entitled to reimbursement of the price of defective products or products delivered if they do not correspond to the order placed.

In these cases, the return to Amaya Sport S.L. Of the products must be made by the buyer by the same procedure established in the "right of withdrawal" section, although the buyer will not be responsible for the costs of returning the products.

Provided the buyer has followed the established procedure and the requirements established in these General Conditions have been fulfilled, Amaya Sport S.L. Will reimburse the price paid for returned products that are defective or that do not correspond to the order of products made by the buyer.

If the product arrives with any visible sign of defect in the packaging or breakage, it is very important that the buyer does not sign the delivery note to the carrier and return the product automatically or otherwise the return will not be assumed by Amaya Sport S.L. .

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